Privacy Notice

KATALYST COMMUNICATIONS LTD GROUP PRIVACY NOTICE

Date: 01/03/2022

This is the Privacy Notice of Katalyst Communications Ltd group, which includes Katalyst Communications Ltd, Katalyst Diagnostics Ltd, and our brands Katalyst Laboratories, and Katalyst Health. This Privacy Notice explains how our organisation uses personal data we collect from you when you use our services and our websites.

1. THE TYPE OF PERSONAL DATA WE COLLECT
1.1 Depending on whether and how you communicate with us, or whether you make use of the services we provide, we may process the following personal data:
1.1.1 First name and last name
1.1.2 Phone number
1.1.3 Email address
1.1.4 Postal Address
1.1.5 Date of Birth
1.1.6 Test Result
1.1.7 Ethnicity
1.1.8 Gender
1.1.9 Payment card details
1.1.10 Website Usage Data (including IP address)
For further information please contact us at dpo@wearekatalyst.com for a copy of our Privacy Policy.
2. HOW AND WHY WE PROCESS YOUR PERSONAL DATA
2.1 The personal data we process is either provided to us directly by you when you book a test with us, or by your employer where your employer has contracted us to provide testing services. We use this data to provide our services, improve our services, report to regulatory authorities, handle queries and complaints, and market our products and services.
2.2 We also receive personal information indirectly, from:
2.2.1 Google Analytics. We use Google Analytics to monitor and measure the visits to our website. Please refer to the Katalyst Communications Cookie Notice if you would like to know more.
2.2.2 Facebook. We use Facebook and Instagram for marketing purposes. Please refer to the Katalyst Communications Cookie Notice if you would like to know more.
For further information please contact us at dpo@wearekatalyst.com for a copy of our Privacy Policy.
3. HOW WE STORE YOUR PERSONAL DATA
3.1 The way we store personal data is dependent upon the purpose and the specific service we provide to you.
For further information please contact us at dpo@wearekatalyst.com for a copy of our Privacy Policy.
4. YOUR DATA PROTECTION RIGHTS
4.1 Under the UK GDPR / Data Protection Act 2018, your data protection rights include:
4.1.1 Your right of information. You have a right to be informed of the personal data we collect from you and what we do with it.
4.1.2 Your right of access. You have the right to ask us for copies of your personal data.
4.1.3 Your right to rectification. You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete any data you think is incomplete.
4.1.4 Your right to erasure. You have the right to ask us to erase your personal data in certain circumstances.
4.1.5 Your right to restriction of processing. You have the right to ask us to restrict the processing of your personal data in certain circumstances.
4.1.6 Your right to object to processing. You have the right to object to the processing of your personal data in certain circumstances.
4.1.7 Your right to data portability. You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
4.2 You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at dpo@wearekatalyst.com if you wish to make a request.
5. HOW TO COMPLAIN
5.1 If you have any concerns about our use of your personal data, you can contact us at:
Katalyst Communications Ltd
18 Soho Square, London, W1D 3QL
Tel: +44 20 3885 6049
ICO Registration No: ZB055455
E-mail: dpo@wearekatalyst.com
5.2 You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AFHelpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
This Privacy Notice is version controlled and was last updated on: 1st March 2022.